Aufait’s CEO Mr Bijith Ahmed recently spoke at a panel discussion on ‘IT @ Malabar - Vision 2020′ which was held as part of a conference on the future prospects of Malabar- ‘Reinventing Malabar’ - Glorious Past. Promising Future.
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Admin Aufait & it's Industry CaFIT, Calicut, Calicut Forum for IT, CITI, Information Technology, IT, IT Companies in Calicut, Kozhikode, Malabar, Malabar Chamber of Commerce, NASSCOM, Software
Key Findings AIIM’s 2009 Industry Watch report on BPM
- 63% of responding organizations consider the importance of BPM to be significant or imperative.
- Hard-dollar savings from “Improving process throughput” and “Reducing process steps” are the two biggest drivers for BPM, followed by “Improving accuracy and repeatability”.
- 49% of organizations achieved payback of their investment in BPM tools within 18 months and a further 23% within two years. Additional projects are taking around 8 months on average to complete.
- 62% of those polled consider they have only addressed 1/5th of the potentially profitable BPM projects.
- Accounts payable and accounts receivable processes showed the strongest success factors, followed by customer support cases, proposals and contracts, and claims processing.
- In a third of organizations, BPM projects are likely to be initiated by Line of Business managers, whilst in another third,IT take the lead.
- Integration with other systems is the biggest technical challenge faced by our respondents.
- The strongest indicator for successful BPM processes is the presence of an existing process owner.
- 35% report that they have applied BPM to scanning all incoming mail.
- 6% are currently extending managed processes across the supply chain, but 19% have plans to do so.
- Just 4% of organizations are currently outsourcing BPM-enabled processes but this is set to rise to 18% in the future.
- In this sample, organizations are most likely to use BPM functions within DM/ECM systems (26%), followed by those using specific BPM functions in enterprise suites. Third is custom development and middleware, ahead of dedicated BPM suites (13%).
- 11% of organizations currently use BPM functions in SharePoint, and this is set to treble to 34% in the future, largely from new BPM users, and particularly in mid-sized organizations.
- Spending on BPM licenses looks set for a net increase over the next 12 months, with spending on BPM services and consultancy set to increase significantly.
- 36% look to buy their BPM tools from their existing ECM supplier, with 25% buying best-of-breed tools, and 23% preferring dedicated BPM suites.
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